Clean Care Rug Experience
The Clean Care Experience is implemented to provide the best service to help improve and maintain the best condition of your carpets.
Pre-Spotting Foaming – Stain Removal Services (if needed for tough solidified stains only). We take care of highly soiled areas applying special high PH level solutions for better cleaning results.
High Pressured Scrubbing of the carpet spot stains which are embedded in the carpet before being extracted in the following step.
Solution Injection & Extraction. We use professional innovative heavy-duty upholstery cleaning machine to inject our cleaning solution into the carpet and extract them with all unwanted particles for a deeper clean.
1.) Will the process harm my carpet?
ANS: Our cleaning process will not cause any damages or shrinkage. However, if there are already torn and damaged area on your carpet, our specialists will notify you and take extra care in cleaning that area. Do note some material might cause distortion in shape, once your carpet is fully dry, roll up your carpet for a few hours to get it back in form. Wool carpet gives out a wooly smell after cleaning, it is a natural occurrence.
2.) How long does it take for it to dry?
ANS: Generally, you can expect your carpet to be dry within 2-3 hours. We recommend you to switch on all fans and create a good ventilation surrounding by opening up the windows if situation permits.
3.) Are the chemicals used safe for children and pets?
ANS: Yes! All our chemicals used are NEA approved and safe for children and pets.
4.) Will all stains be 100% removed?
ANS: As much as we like to guarantee all stains can be removed, certain stains on some material that has been left untouched for too long will prove to be very stubborn stains. However, you can take a look at our gallery where we usually remove close to 100% of the stains.
5.) How long does it take for the cleaning process?
ANS: Generally our specialist takes about 1 hour for a regular size carpet. It depends on the size, condition of the carpet and the toughness of stains.
6.) Will the cleaning service always be on-site?
ANS: Yes! We perform our carpet cleaning service always on-site to reduce downtime and travelling for both clients and ourselves.
7.) What do I have to provide during the cleaning service?
ANS: We will require just electricity and water supply for our upholstery machine.
8.) How often should I clean my carpet?
ANS: We always suggest to clean them at least 1-2 times a year. Contact our representatives to find out more about our packages!